Frequently Asked Questions

Are students allowed to drop-in to classes or do you have to sign up online?

Yes, drop in students are welcome. Due to classes filling up quickly at times, we encourage you to sign up in advance to the class(es) you wish to attend at Empyrean Arts to ensure your spot in class.

New students can create a new student account through our website, and then purchase and sign up for the classes that they wish to attend online. All students can early cancel themselves out of a class that they are unable to attend by logging into their student account and canceling their class reservation 12 hours or more from the start of that class they are signed up for. That early cancel class credit goes back into your student account for use in another class.

What do I wear to class?

Appropriate attire for our pole classes can be capri length leggings or athletic shorts and a tank top or t-shirt. Appropriate attire for our aerial arts classes can be ankle length cotton leggings that do not have any metal parts on them like zippers or buttons, and a tank top or t-shirt that can be tucked into pants to stay in place when going upside down. For all other classes, wearing clothes that are comfortable for movement is best. Be prepared to remove any jewelry like rings, necklaces, or long earrings that may damage studio equipment or interfere with your personal safety at the studio. Class appropriate attire is required within the studio, and be fully clothed upon entering and exiting the studio grounds. Wearing undergarments only is not appropriate attire for pole classes. Street shoes must be removed before entering the classroom.

Do I need a background in movement or sports?

No, so go tell all of your friends! Many people who take classes at Empyrean Arts are learning these types of movement arts for the very first time, so if you are new to these arts, you will not stand alone, and you will be welcomed into an incredibly supportive environment. We encourage everyone of every background to attend the classes we offer at our studio. You will start in introductory level classes and work your way up to higher level classes as you gain strength, flexibility, and endurance. You will never be asked or required to perform skills beyond your skill level and/or movements that you feel that you are not ready to do yet. We got you, and you got this.

Where can I park?

There is free parking in a small gravel lot located off of Buxton Avenue which is directly behind our Banks Avenue building (between Green Man Brewery and The French Broad Chocolate Factory). Free street parking is available on Banks Avenue, Coxe Avenue, Church Street, Collier Avenue, Buxton Avenue, and other surrounding streets. There are three fee based parking lots close to the studio – one is directly across the street from Vortex Doughnuts, another is just outside of our studio’s front door, and the third is on the corner of Banks Avenue and Church Street. The fee lots do enforce towing so be sure to pay for parking.

During weekday evenings and weekends parking can be more challenging to find around the studio, please plan to arrive with plenty of time to locate parking before class starts.

I am not very strong and I am not very flexible, can I still take a class?

Absolutely! Our class curriculum’s start with the absolute beginner in mind and progress upwards from there. Believe it or not, many of our instructors and students had little to no upper body strength and flexibility upon starting their first class. Our teachers are able to provide modifications and assistance for skills that you will learn in class. It is our responsibility as certified instructors to help you achieve your personal goals safely. If increased strength and/or flexibility are on your goals list, we are here to help make it happen in a fun and safe environment. We believe in you!

What are the prerequisites of attending classes at Empyrean Arts? Can I take any class that I want?

We offer introductory and all level classes in pole, aerial arts, flexibility, and dance that do not require anything of you to attend other than coming to the studio. Some of our classes do have prerequisites while some do not, so please see the Class Descriptions page to read more about specific prerequisites. Our pole fitness and aerial arts classes have “level up” skills that you must be able to demonstrate that you can do before attending or moving on to higher level classes or skills. This assessment can be completed during your regular group class time or in private at the studio. Our teachers can watch you specifically for “leveling up” throughout your normal class time to see if you are ready for higher level classes, just let us know when you are ready. Please feel free to contact us directly with any questions that you have.

Do I have to wear high heels to pole dance classes?

No. You will never be required to wear high heels to pole classes, but you can if you want too. Your first many pole classes will be without shoes. As you progress and gain strength and confidence, you are welcome to bring your favorite heels to class and dance in them. The first few levels of our pole curriculum are built to help you incorporate heels later on into your workout as your strength and balance grows. Certain classes and workshops held at Empyrean Arts will encourage you to bring your most sassy of heels, but ultimately it is up to you and your comfort.

Where do I get dressed?

There is a private changing area within the studio. We have cubbies for storage of your personal belongings while you attend class. Our studio is within a larger building that we share with other awesome businesses like Catawba Brewery, Vortex Doughnuts, Buxton Hall BBQ, and Banks Ave. Bar. There is a communal hallway with public restrooms and water fountain that all building visitors have access too. These restrooms are available for your use.

If I am late, may I still attend class?

Generally speaking there is about a 5 minute or so grace period for late arrivals, but it ultimately depends on the instructor. We advise students to show up 10 minutes ahead of their scheduled activity at the studio to find parking and get ready for class. Students arriving 10 minutes or more late to class will not be allowed to attend, and will not be refunded. This policy is ultimately for your physical safety as a proper warm up is critical to safe and sustainable athletic training.

Is there anything else I should know?

Avoid putting on any lotions or body oils onto your skin before a pole fitness and/or aerial dance class. Lotions and oils make the equipment slippery and dangerous. Remove any jewelry like rings, necklaces, or long earrings that could cause damage to the equipment or interfere with safety. Ensure that clothing is free of any zippers, buttons, or any metal parts. Try not to be too nervous about your first class because you are going to rock it!

How do I cancel my recurring subscription payment through PayPal?

To cancel your recurring subscription payment through PayPal:

  1. Go to Profile and Settings in your PayPal account.
  2. Select My money on the left side of the page.
  3. In the ‘My pre-approved payments’ section, click Update.
  4. Select the seller whose agreement you want to cancel and click Cancel.
  5. Click Cancel Profile to confirm your request.